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Data Deletion Request

Exercising your rights under the LGPD (General Data Protection Law)

Your Rights under the LGPD

Under the General Data Protection Law (Law 13.709/2018), you have the right to request:

  • • Confirmation of the existence of processing of your data
  • • Access to your personal data
  • • Correction of incomplete, inaccurate or outdated data
  • • Anonymization, blocking or deletion of data
  • • Data portability
  • • Consent withdrawal

Request Form

Use the same email registered on the platform

This information helps us improve our services

Important:

  • • Data deletion is irreversible
  • • You will no longer be able to access your account
  • • All application history will be lost
  • • The process may take up to 15 business days
  • • Some data may be kept due to legal obligations (logs, financial transactions)
Cancel

Frequently Asked Questions

How long does the process take?

Under the LGPD, we have up to 15 business days to process your request.

Can I cancel the request?

Yes, you can cancel before the process is completed. Contact our team.

Will all data be deleted?

Most of them yes, but some data may be kept due to legal obligations (accounting records, security logs) for the minimum period required by law.

Can I create a new account later?

Yes, you can register again at any time, but you will be treated as a new user.

Questions? Contact us: [email protected]

Your data is protected under the LGPD (Law 13.709/2018)

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